Last updated: 22 March 2026
1. Our Commitment to Your Privacy
Denefits LLC (“Denefits”, “we”, “us”, or “our”) is committed to protecting your privacy and personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, relevant provincial privacy legislation.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:
- Visit our website
- Use our software platform and services (the “Services”)
2. About Us
Denefits LLC is a company providing invoicing and business software services, registered as an extra-provincial entity in British Columbia.
Email: support@denefits.com
Denefits acts as an organization responsible for personal information under Canadian privacy law.
3. Information We Collect
- Name and business details
- Email address and phone number
- Account and billing information
- Invoice and customer-related data entered by you
- IP address
- Device and browser information
- Website usage data
A. Information You Provide
We may collect the following information when you use our Services:
Denefits only collects data necessary to provide its software services.
B. Information Collected Automatically
When you use our website, we may collect:
4. How We Use Your Data
- Provide and operate our Services
- Create and manage user accounts
- Process subscriptions
- Enable invoicing and communication features
- Provide customer support
- Improve and optimise our platform
- Comply with legal obligations
We use your personal data to:
5. Payment Processing
Denefits does not process or store payment card details.
All payments are securely processed by third-party payment providers such as Stripe, who act as independent data controllers.
Denefits does not hold or control customer funds.
6. Consent
Under Canadian privacy law, we collect, use, and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law.
Consent may be:
- Express (e.g., agreeing to terms)
- Implied (e.g., using our services)
You may withdraw consent at any time, subject to legal or contractual restrictions.
7. Cookies
We use cookies and similar technologies to:
- Ensure website functionality
- Analyse performance and usage
- Improve user experience
Where required, we obtain your consent for non-essential cookies.
8. Disclosure of Information
We may share personal information with:
- Payment providers (e.g., Stripe)
- Cloud hosting and infrastructure providers
- Analytics and service providers
- Legal or regulatory authorities when required
We do not sell personal information.
9. Cross-Border Data Transfers
Your personal information may be stored or processed in Canada or other jurisdictions, including the United States.
When data is transferred outside Canada, it may be subject to the laws of those jurisdictions. We ensure appropriate safeguards are in place.
10. Data Retention
We retain personal data only for as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
11. Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw consent
- In certain cases, request deletion
To exercise your rights, contact:
12. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- Encryption
- Secure infrastructure
- Access control mechanisms
13. Communications
We may contact you regarding:
- Your account
- Service updates
- Support requests
We do not send marketing communications without your consent.
14. Children’s Privacy
Our Services are not intended for individuals under the age of 18.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
16. Contact Us
Denefits LLC
Copyright © Denefits App. All Rights Reserved.